AT Optical Co., Ltd.
AT Optical Co., Ltd.

FAQs of

FAQs of
  • How do I request a quotation for custom optical components?

    You may send your drawings or specifications to our sales department. We will respond with a quotation within 24 hours. After verifying technical details, we will provide competitive pricing and delivery timelines.

  • How can I place an order after receiving a quotation?

    If you accept our quotation, send your purchase order (PO) via email, fax, or mail. We will confirm your order and schedule production accordingly.

  • How quickly will my order enter production?

    Upon receiving your confirmed PO, we will immediately schedule production to meet your timeline.

    For further inquiries, contact our sales team for assistance.


  • How are the optical components packaged for shipment?

    We use special protective packaging paper for lenses, placed inside sturdy eco-friendly paper boxes to ensure safe transit and environmental responsibility.

  • What shipping methods are available for international orders?

    Most international shipments are sent via air freight (FedEx, DHL, UPS, etc.) for fast delivery. For large-volume orders, sea freight may be used when feasible.

  • Can I request a specific shipping method?

    Yes, we can accommodate custom shipping preferences (e.g., express, standard, or sea freight) based on your requirements.

  • How long does delivery take?

    • Air freight: Typically 3–7 business days (varies by destination).

    • Sea freight: Longer transit time (contact sales for estimates).


  • Are there additional fees for international shipping?

    Shipping costs depend on weight, destination, and method. Any applicable duties/taxes are the customer’s responsibility.

    For urgent or special shipping requests, contact our sales team for assistance.


  • What payment options does ATOPTIK accept?

    We accept the following secure payment methods:

    • Bank Transfer (T/T)

    • PayPal

    • WeChat Pay

    • Alipay

    • Credit/Debit Card (Visa, Mastercard, etc.)